Users probably have configured in the device to allow only some certain IP addresses to access. Phone’s IP address does not belong to the authorized IP addresses in the device’s setting. Check if the IP address or port number is correct on. Make sure that the device is Hikvision product.ģ. Make sure the IP address or domain name is valid.Ģ. IP address or port number analysed by HiDDNS is not correct.ġ. The guide is applicable for Hikivision or Hilook IP cameras, NVR or DVR. iVMS-4500 is an app made by Hikvison which allows the users to view their Hikvision surveillance cameras remotely (or locally) directly through their smartphones.įor each error code we will list the possible reasons and the possible solutions. In this article we will list common error codes in iVMS-4500 Hikvision app and how to address and fix these issues.
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